Baitwise

Phishing drills built around the payment approvals finance teams actually make

Employers Enterprises

TL;DR Baitwise runs phishing drills for the 10–40 people in a mid-size company who can move money - accounts payable, treasury, payroll and their approvers. The drills copy the scams these people actually face, like a vendor's "new bank account" or an urgent chat message from the CFO. Companies pay a yearly per-seat fee.

The problem

Most phishing programmes send everyone the same fake parcel-delivery email once a quarter. The research says that's weak. A 2024 review found targeted simulations reduce susceptibility more than generic training, while generic methods do little for staff who are already prone to click, and about 32% of people fall for phishing at least once when exposed[1].

In a company, the expensive mistakes come from a small group - the people who change vendor bank details or release payments. The RBI has flagged digital-payment fraud as a significant concern and is moving banks to a 'bank.in' domain to cut phishing[2], but that does nothing for a forged invoice landing on a company's accounts desk. I couldn't find any public figure for India-specific losses to invoice and CEO-impersonation fraud.

The idea

Baitwise is a drill programme for payment staff only. It doesn't try to train the whole company.

It starts with a one-hour setup where the finance head lists real vendors, approval limits and the channels staff use (email, chat apps, phone). Baitwise then sends drills that look like the company's real workflow. Think a known supplier asking to update bank details, a "CFO" on a new number wanting an urgent transfer before a board meeting, or a GST notice with a link to a fake portal. Drills come by email and, with consent, by chat app and voice calls.

When someone falls for one, a two-minute lesson on the exact cue they missed follows right away. Each month the finance head gets a short report on who verified a request through a second channel and who didn't, measured against the company's own payment policy.

The seed pitched AI-personalised simulations for everyone. I narrowed it to the people who control money, because a review of the research found targeted drills work better than generic ones[1], and because a finance head will happily pay for a small, high-risk group before paying for company-wide training.

Who pays

The accounts and treasury team uses it. The CFO or financial controller pays, sometimes jointly with the CISO. The reference price is the global per-seat rate - the global market leader lists about ₹2,300–3,700 per seat per year for 101–250 seats (US$23.64–38.28)[3]. Baitwise charges more per seat for a much smaller group, so the total contract stays small.

Why now

The DPDP penalties apply from 13 May 2027, with a ceiling of ₹250 Cr for failing reasonable security safeguards[4], and boards are asking what staff training exists. The CERT-In directions already require incidents to be reported within six hours[5]. Cheap voice cloning makes the fake CFO call easy to stage, which strengthens the case for drills that go beyond email.

Market signal

I found no figure for India's phishing-simulation market or for business-payment fraud losses. The nearest signal is that buyers already pay. One Indian vendor says it has run phishing simulations on more than 5.7 million employees[6], and the global leader publishes per-seat prices for India's market band[3]. Treat both as proof the category sells, not as its size.

Who's already doing this

An Indian awareness platform runs phishing, vishing and deepfake simulations with risk scores and multilingual learning paths[6]. The US market leader is the global default, with a large template library[3]. Both sell company-wide awareness.

The gap is a programme designed around the payment approval chain, using the company's own vendors and limits and priced for a finance budget.

How hard is it?

Difficulty Moderate (37/100)
Starting capital ₹45–85 L
Time to launch 4–6 months

Sending emails is a breeze. Realism without harm, and permission, are the hard parts. Drills that copy real vendors and the CFO's voice need written approval from the company, clear rules on who gets told in advance and care with staff's personal phone numbers. Email filters will also block your drills unless each client whitelists them properly.

Licences and approvals

No sector licence to run drills, but how you send them and handle staff data matters.

  • DPDP Act and Rules. Staff names, numbers and click records are personal data. Sign processor terms with each client before the first drill, with penalties from 13 May 2027[4].
  • CERT-In directions. If a drill uncovers a real compromise, the client must report it within six hours[5]. Write this into your playbook before launch.
  • Commercial messaging rules for chat and voice drills. TRAI's rules may apply before you run voice drills at scale [Requires validation].
  • Baseline. Company or LLP registration with the MCA and GST once over the threshold.

Building this outside India? The categories above usually have a local equivalent, so check with your own regulator.

How AI can power this business

  • Drill writing. AI drafts drills from the client's real vendor list and approval limits, like a bank-change request in a known supplier's style, for a person to approve.
  • Voice drills. Generated voices can play the "CFO on a new number", but only with the client's written consent and staff who know the programme exists.
  • Instant lessons. When someone clicks, a model picks the exact cue they missed and serves the matching two-minute lesson.
  • Monthly reports. It summarises who verified requests through a second channel, written for a finance head, not a security team.

Don't let AI decide anything about a person's job based on drill results. Those scores are for training, not discipline.

Want to work out the AI layer for Baitwise? Talk to Yash →

Biggest risks

  • Staff backlash. Drills that feel like entrapment can sour finance teams and get the programme cancelled.
  • Narrow seat count. Small groups mean small contracts, so the sales cost per customer can swamp the revenue.
  • Bundling. The Indian or global awareness platforms could add a finance-team pack to their existing suites.

Our take

This is a reasonable bet if you've worked in corporate finance or fraud investigation and can sell to CFOs. If you're a generic security-awareness team then skip it, because the incumbents already do that well. Prove first that drills based on real vendors raise the share of staff who verify bank changes through a second channel within three months.

Questions founders ask

Plan for roughly ₹45–85 L, mostly on building realistic drills and selling to CFOs.

Do I need a licence to start a phishing simulation business in India?

No sector licence. You need DPDP processor terms with clients, care over chat and voice drills, and the usual company registration and GST.

Can I start a finance-team phishing drill service in another country?

Yes. Payment fraud through fake vendor emails happens everywhere, so the model travels if you follow local data and calling rules.

Download the kit

The free Baitwise validation kit has the line-by-line capital breakdown, the effort scoring, the consent and data-protection checklist, a 14-day validation sprint with pass/fail targets, a 90-day launch plan, 10 interview questions for CFOs and finance staff, and 5 assumptions to test. Download the kit →

Talk to Yash

Thinking about building Baitwise or something close to it? The make-or-break work is staging realistic payment-fraud drills that finance teams accept as fair, and I'd be glad to help you think through the rules of the game. If you need a hand, you know where to find me. Talk to Yash →

Sources

  1. Althobaiti & Alsufyani, "A review of organization-oriented phishing research", PeerJ Computer Science, 2024. https://pmc.ncbi.nlm.nih.gov/articles/PMC11623132/
  2. Reserve Bank of India, "Monetary and Credit Information Review", February 2025. https://www.rbi.org.in/Scripts/PublicationsView.aspx?id=23137
  3. KnowBe4, "Security awareness training pricing", May 2026. https://www.knowbe4.com/pricing-kevin-mitnick-security-awareness-training
  4. Grant Thornton Bharat, "From mandate to momentum: DPDPA 2023 and final rules", 2025-11-25. https://www.grantthornton.in/globalassets/1.-member-firms/india/assets/pdfs/flyers/dpdpa___one_pager_final__25th_november_2025__3.pdf
  5. CERT-In, "Directions under section 70B(6) of the IT Act", 2022-04-28. https://www.cert-in.org.in/PDF/CERT-In_Directions_70B_28.04.2022.pdf
  6. Threatcop, official site, accessed 2026-10-21. https://threatcop.com/

For illustration only. Names are fictional and ideas hypothetical; sourced facts are real but may be out of date. Nothing here is legal, financial or professional advice, and Yash Khatri is not personally liable for any use of it. Read the full disclaimer.

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