Donorlens

Pre-grant checks and surprise site visits on NGOs for family offices and donors

Enterprises

TL;DR Donorlens checks an NGO's papers before a family office or giving circle writes a grant, then sends a trained visitor, unannounced, to see whether the work is actually happening. The donor pays, not the NGO. It swaps the seed's blockchain for the thing donors really lack - an independent pair of eyes.

The problem

Indian donors have said for a decade that they don't trust how charities track money. A big consulting firm's 2015 philanthropy report described "a general level of misgiving" among donors about how non-profits track funds and grants[1]. I found no newer survey that measures it, which tells you something in itself.

The money at stake has grown a lot. Private giving reached about ₹1,31,000 Cr in FY2024, families give roughly 40% of it, and family offices went from 45 in 2018 to 300 in 2024[2].

So how often does a family office in Mumbai funding a school programme in rural Odisha actually visit? Rarely. It reads the NGO's own report, which the NGO wrote. Compliance papers matter too, since an NGO that misses its Form 10BD filing faces a ₹200-a-day fee[3] and donors can lose their 80G certificates.

The idea

The seed wanted to put charity spending on a blockchain. A ledger can show that a record was never edited, but it can't show that the classroom exists or that 40 children attend it, because someone still has to go and look. Crypto donations would also bring tax and foreign-contribution headaches. So I kept the goal and dropped the chain.

Donorlens does two things. Before a grant, an analyst checks the NGO's registrations, 12A and 80G status, foreign-contribution standing, recent filings and audited accounts, and writes a two-page risk note.

After the grant, a local visitor turns up without notice at one or two sites each quarter with a fixed checklist - attendance counts, timestamped photos, stock of materials bought and short talks with beneficiaries. The donor gets a plain report comparing what was promised with what was seen.

Visitors are paid per visit and drawn from retired teachers, social-work graduates and auditors in each region. NGOs see the report before the donor does and can respond in writing, which is only fair.

Who pays

The user and the payer are the same person - the donor's philanthropy desk. That means family offices, giving circles, small foundations and CSR teams with budgets too small for a consulting firm. About 65% of philanthropic families already have dedicated staff for giving[2], so there's someone to sell to. One Indian donor-advisory site charges a 5% fee on donations routed through its site[4]. Donorlens would charge per NGO checked and per visit instead, so it never touches the money.

Why now

Family offices multiplied more than six times between 2018 and 2024, and 41% of philanthropic families now prefer grant-making as their main route[2]. That means more grant-makers funding NGOs they've never met. Compliance has tightened as well, and the Form 10BD and 10BE regime fixed a 31 May deadline for donor statements, with penalties of ₹10,000 to ₹1,00,000 for missing it[3].

Market signal

There's no public figure for spending on NGO due diligence in India. The base is firmer - 300 family offices in 2024 and a family share of about 40% of ₹1,31,000 Cr in private giving[2]. If 100 of those offices each paid for 10 NGO checks a year then that's 1,000 engagements, which is plenty for a focused firm. That count is my assumption, not a published figure.

Who's already doing this

That site has run donor advisory and NGO due diligence since 2000 and lists 700+ verified NGOs[4]. One large giving platform verifies the 4,000+ nonprofits on its platform and posts fundraiser updates, but the NGO supplies those updates[5]. In the UK, one startup began with blockchain impact tracking and now sells impact-data dashboards[6], which backs up the reframe. The gap is post-grant checking in the field, done by someone the NGO doesn't pay.

How hard is it?

Difficulty Moderate (34/100)
Starting capital ₹40–75 L
Time to launch 3–5 months

The software is simple. The hard part is a trustworthy visitor network across districts, with training, spot audits of the visitors themselves and rules on conflicts of interest. Report wording matters too, because one careless line about an NGO can cost it funding and land you a defamation claim.

Licences and approvals

No licence is needed to run due diligence on NGOs. The rules you work with are the ones your NGOs must follow, plus the baseline for your own firm.

  • Company or LLP registration with the MCA before you sign your first donor.
  • Income-tax 12A, 80G and Form 10BD/10BE checks on every NGO, under rules run by the Income Tax Department, before each grant report goes out[3].
  • FCRA registration status, granted by the Ministry of Home Affairs, checked before any grant with a foreign link[7].
  • DPDP Act compliance before your first site visit, because photos and beneficiary interviews are personal data. Take consent and never identify children[8].
  • GST registration once you cross the threshold, and a Shops and Establishments registration for your office.

Building this outside India? The categories above usually have a local equivalent, so check with your own regulator.

How AI can power this business

  • Filing checks at scale. Pull an NGO's public registrations, 80G status and filing history into one sheet, so the analyst starts the risk note with gaps already flagged.
  • Visit photo checks. Read timestamps and locations on visitors' photos and flag reused or off-site images before the report reaches the donor.
  • Promise-versus-seen tables. Match the grant proposal's targets against the visitor's checklist and draft the comparison for the analyst to edit.
  • Visitor scheduling. Pick unannounced visit dates and routes across districts so no NGO can guess the pattern.

Don't let AI write the final judgement on an NGO. A wrong line can cost a charity its funding, so a person must check every claim in the report.

Want to work out the AI layer for Donorlens? Talk to Yash →

Biggest risks

Here's what can go south -

  • Small buyer pool. There are only a few hundred family offices, and many already rely on trusted advisers.
  • NGO pushback. Good NGOs may resent surprise visits and refuse donors who insist on them.
  • Visitor integrity. One bribed or lazy visitor can destroy the brand's credibility.

Our take

I think this is a solid, unglamorous business. If you come from audit, philanthropy advisory or a large NGO's monitoring team and already know family-office staff then it suits you. If you're hoping to build a tech platform then skip it, because this is a service business with software behind it.

Prove one thing first - that five paying donors will buy a second round of visits after seeing the first report.

Questions founders ask

Plan for roughly ₹40–75 L, most of it on analysts, visitor training and travel across districts in the first year.

Do I need a licence to start an NGO verification service in India?

No. Due diligence needs no licence, but you'll check NGOs' 80G, 10BD and FCRA compliance, and you must follow the DPDP Act for beneficiary photos and interviews.

Can I start a grant verification service in another country?

Yes. Donors everywhere fund work they can't see, so field checks travel well. Swap in your country's charity register and tax rules, and check local defamation law before reports go out.

Download the kit

The free Donorlens validation kit has the line-by-line capital breakdown, the effort scoring, the tax and data-protection checklist, a 14-day validation sprint with pass/fail targets, a 90-day launch plan, 10 interview questions for donors and NGOs, and 5 assumptions to test. Download the kit →

Talk to Yash

Thinking about building Donorlens or something close to it? The make-or-break work is building a visitor network that donors trust and NGOs accept, and that's the kind of thing I help founders with. If you need a hand, you know where to find me. Talk to Yash →

Sources

  1. Bain & Company (Mint), "Rich Indians are willing to donate more", 2015-03-21. https://www.bain.com/about/media-center/bain-in-the-news/2015/rich-indians-are-willing-to-donate-more/
  2. Bain & Company, "India Philanthropy Report 2025", 2025. https://www.bain.com/insights/india-philanthropy-report-2025/
  3. Income Tax Department, "Form 10BD/10BE FAQ", accessed 2026-10-21. https://www.incometax.gov.in/iec/foportal/help/all-topics/statutory-forms/popular-form/form10bd-10be-faq
  4. HelpYourNGO, "About us", accessed 2026-10-21. https://www.helpyourngo.com/about-us
  5. Give, official site, accessed 2026-10-21. https://www.give.do/
  6. Alice, official site, accessed 2026-10-21. https://alice.si/
  7. Wikipedia, "Foreign Contribution (Regulation) Act, 2010", accessed 2026-10-21. https://en.wikipedia.org/wiki/Foreign_Contribution_(Regulation)_Act,_2010
  8. PRS Legislative Research, "Digital Personal Data Protection Bill 2023", 2023-08. https://prsindia.org/billtrack/digital-personal-data-protection-bill-2023

For illustration only. Names are fictional and ideas hypothetical; sourced facts are real but may be out of date. Nothing here is legal, financial or professional advice, and Yash Khatri is not personally liable for any use of it. Read the full disclaimer.

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